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Setting up Email accounts     List of Categories







  • When can I create my POP3 email accounts?

    When your domain name has been transferred to our servers, it will take between 15 minutes and 24 hours to propagate around the world. During the propagation process your newly transferred domain is being updated by the various Internet providers around the world at their own pace.

    You can log in to Plesk immediately your receive your log in details from us and begin creating your POP3 accounts. However, your mail service will not detect your new accounts until your domain has been fully propegated. Mail servers sometimes take up to 24 hours longer than HTTP services. So even if your website's domain name is visible on the web, your mail server may not be fully propegated.

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  • How do I create my POP3 email accounts?

    1. Log in to your Plesk Control Panel using the details provided in the receipt sent to you via email.

    2. Click on your domain name.

    3. Click the Mail icon Plesk Mail Accounts

    4. Click the Add New Mail Name icon Add new Mail Accounts

    5. Enter the account name and password, then click the Create new POP3 Account
      OK


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  • How do I setup my POP3 email accounts in my Mail client (Outlook, Thunderbird)?

    After you've created your POP3 account in Plesk (see previous QnA), you can set up the account in your preferred Mail Client, or you can read your Mail using the WebMail service which is part of every hosting account.

    To set up your account in a Mail client such as out look, use the following settings :

    1. username

    Your Username is the full email address, including the domain name, of the account you created. E.g. info@yourdomainname.com

    2. password

    Your Password is the password you entered when you created the account in Plesk

    3. Incoming Mail server (POP3)

    Your Incoming Mail server (POP3)is mail.domainname.com where domainname.com is your actual website domain name

    4. Outgoing Mail Server (SMTP)

    Your Outgoing Mail Server (SMTP) is the same as your ISP's outgoing mail server. Use the same setting provided by your Internet service provider to avoid problems delivering email. Most Virus and SPAM conscious ISPs now require you to use their outgoing Mail server to help reduce the proliferation of viruses and eliminate SPAM.

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  • Can I use a WebMail service to read and send email online?

    Yes. You must make sure WebMail is enabled in your Plesk Mail Preferences.

    To enable WebMail :

    1. Log in to your Plesk Control Panel using the details provided in the receipt sent to you via email.

    2. Click on your domain name.

    3. Click the Mail icon Plesk Mail Accounts

    4. Click the Preferences icon Plesk Mail Preferences

    5. Ensure WebMail is checked, then click the Plesk Mail Accounts
      OK

    To send or read email using WebMail :

    1. Log in to your Plesk Control Panel using the details provided in the receipt sent to you via email.

    2. Click on your domain name.

    3. Click the Mail icon Plesk Mail Accounts

    4. Click the Read WebMail icon and log in using the POP3 email account's Username and Password.

      If you see a Enable WebMail icon instead, you must enable WebMail



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